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FAQ's

Q: dōTERRA's essential oils carry the mark CPTG Certified Pure Therapeutic Grade®. What does the mark mean?

A: Although there are good essential oils available to consumers, many products claiming to be essential oils often are not pure aromatic extracts and often contain fillers and non-aromatic compounds. Furthermore, there are no current regulatory standards for the descriptive use of the “therapeutic grade” for products labeled as essential oils. The CPTG Certified Pure Therapeutic Grade® mark represents dōTERRA's own internal standards for sourcing and testing 100% pure aromatic botanical extracts using independent laboratory analysis. The dōTERRA brand and registered CPTG mark represent dōTERRA's guarantee of 100% pure essential oil extracts that meet high standards for both purity and material composition and for accurate product labeling.


Q: Why do your essential oils smell so much better than other essential oils on the market that claim to be therapeutic grade?

A: Aroma is an excellent indication of true purity. A 100% pure essential oil will elicit powerful emotional responses and will not be overbearing in any one note. Many people have described dōTERRA's CPTG essential oils as “sweet” or ”extremely pleasing fragrances”. This is because when plants are grown in a region in which it is indigenous, with proper nutritive soil conditions, air quality, weather/moisture, are harvested at the right time and carefully distilled, the essential oil extract will be pure and of the highest quality, thus having a fragrance that exceeds that of oils that have been diluted or synthetically produced. Unfortunately, there are many essential oils on the market that claim to be “therapeutic grade”, “100% pure”, or “100% natural” that do not follow strict standards for purity and potency. The best way for a consumer to know the quality and value of any product is to experience it for themselves.


Q: Do you grow your own plants and own your own farms?

A: We have found that a primary key to superior essential oil quality is the location in which the plant is grown. For this reason, we carefully source our essential oils from all over the world, rather than from a few locations that are not native habitats for the plants. For example, our Lavender is grown in the high altitudes of France, our Lemon comes from Italy, and our Frankincense is sourced from Oman. Because our management team is trusted and respected by global producers, we are able to secure precious crops for essential oil production from preferred suppliers.


Q: I have been involved with another network marketing company in the past and am looking to build a relationship with a company that will be committed to the products, consumers, and consultants. How was your company founded, and how can I be sure that I can trust this company's management?

A: The founders of dōTERRA are a group of healthcare and business professionals who came together in the spring of 2008 with a common vision of bringing together a new standard of therapeutic-grade essential oils to the world. The founders have several years’ experience in the direct-selling industry and have earned degrees from top universities. Prior to forming dōTERRA, the founders had successfully managed several large companies, which flourished under their management. They are well-respected, honest, hard-working individuals who have sacrificed much to bring this company to fruition. They are successfully achieving their dream of bringing the purest, most effective essential oils to the world.


Q: I love dōTERRA's products, but am hesitant to become involved in direct sales. If I decide to join, are there opportunities for me to learn more about the products and to learn how to build my own business with dōTERRA?

A: dōTERRA recognizes that as essential oils are becoming more mainstream, there is a greater need for education. dōTERRA provides exceptional educational opportunities for all people interested in learning how CPTG oils can be used as a self-care wellness alternative. These events are offered throughout the year from one of the leading essential oil experts, Dr. David K. Hill, as well as other guest presenters. In addition, we offer training workshops, webinars, and business-building tools to help you embrace the business prospect and become successful in your efforts to distribute our products through person-to-person contact and globally through personalized web shopping sites.


Q: Are dōTERRA's essential oils organic?

A: dōTERRA's CPTG essential oils exceed industry standards. Because organic certification varies from country to country, province to province, and in the US, from state to state, it is not currently possible to acquire all oils under certified organic status. However, through the GC/MS analysis process, we are able to determine if any chemical residue exists in the essential oil, e.g., pesticides, herbicides, extenders, and solvents. With this rigorous analysis process, we are able to ensure that all CPTG Certified Pure Therapeutic Grade™ essential oils offered by dōTERRA are absolutely pure as nature intended and a step above organic.

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What Are Essential Oils?

Essential oils are natural aromatic compounds found in the seeds, bark, stems, roots, flowers, and other parts of plants. They can be both beautifully and powerfully fragrant. If you have ever enjoyed the gift of a rose, a walk by a field of lavender, or the smell of fresh cut mint, you have experienced the aromatic qualities of essential oils. In addition to giving plants their distinctive smells, essential oils provide plants with protection against predators and disease and play a role in plant pollination.

Essential oils are non water-based phytochemicals made up of volatile organic compounds. Although they are fat soluble, they do not include fatty lipids or acids found in vegetable and animal oils. Essential oils are very clean, almost crisp, to the touch and are immediately absorbed by the skin. Pure, unadulterated essential oils are translucent and range in color from crystal clear to deep blue.

Try this at home: Squeeze the peel of a ripe orange. The fragrant residue on your hand is full of essential oils.

In addition to their intrinsic benefits to plants and being beautifully fragrant to people, essential oils have been used throughout history in many cultures for their medicinal and therapeutic benefits. Modern scientific study and trends towards more holistic approaches to wellness are driving a revival and new discovery of essential oil health applications.

dōTERRA (CPTG) Certified Pure Therapeutic Grade® essential oils represent the safest, purest, and most beneficial essential oils available today. They are gently and skillfully distilled from plants that have been patiently harvested at the perfect moment by experienced growers from around the world for ideal extract composition and efficacy. Experienced essential oil users will immediately recognize dōTERRA's superior quality standard for naturally safe, purely effective therapeutic-grade essential oils.

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What Are Essential Oils?

Essential oils are natural aromatic compounds found in the seeds, bark, stems, roots, flowers, and other parts of plants. They can be both beautifully and powerfully fragrant. If you have ever enjoyed the gift of a rose, a walk by a field of lavender, or the smell of fresh cut mint, you have experienced the aromatic qualities of essential oils... read more


Have any questions?

We would love to answer any you may have. You may also find them in our FAQ's.